Information We Collect

We collect information when you browse our website, make a booking, contact us, join our mailing list, or make a purchase. This may include your name, email address, phone number, booking details, payment information, and any notes you provide.

We also collect technical information such as IP address, device type, and pages viewed through Google Analytics.

Google Analytics

We use Google Analytics to understand how visitors use our website and to improve performance. Google Analytics collects anonymous information such as pages visited, time spent on the site, device type, and general location based on IP address.

Google does not give us access to your personal identity.

You can opt out of Google Analytics tracking by adjusting your browser settings or using Google’s opt out tools.

How We Use Your Information

We use your information to manage bookings, respond to enquiries, process payments, send confirmations, improve our website, and deliver updates or offers if you sign up for marketing. We only use your data when we have a clear reason to do so.

Marketing Communications

We only send marketing emails if you have given consent. You can unsubscribe at any time.

Sharing Your Information

We do not sell your information. We may share data with trusted service providers who help us run our website, process bookings, or send emails. These providers only use your data to deliver their services.

Cookies

Our website uses essential cookies and Google Analytics cookies. You can control or disable cookies through your browser.

Data Storage and Security

We store your information securely and take reasonable steps to prevent unauthorised access, loss, or misuse. Payment information is processed through secure third party systems.

How Long We Keep Your Data

We keep your information only for as long as necessary for bookings, legal obligations, or business purposes. After that, we delete or anonymise it.

Your Rights

You can request access to your data, ask for it to be updated or deleted, or limit how we use it. Contact us using the details below.

External Links

Links to other websites on our site are not covered by this policy.

Contact Information

Email: info@cranberrys.co.uk

Address: Cranberrys, 30 Wilson Street, Glasgow

Phone: 0141 552 3676

Updates to This Policy

We may update this policy as needed. Changes will be posted on this page.